User Experience (UX) Management
48,00 €
Management plays a decisive role in aligning an organization towards providing positive user experiences. Understanding the business relevance of UX helps any UX professional to better communicate UX results to executives. This course prepares you to drive UX forward in an organization.
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Start date
July 25, 2024
End date
July 26, 2024
Language(s) of the training
English
Languages spoken by the coach(es)
English, German, Luxembourgish, French
Instructor(s)
Dr. Rohles, Björn
Contents
- The business relevance of human-centered design.
- The maturity of an organization in terms of human-centered design and UX.
- The Return on Investment (ROI) of UX activities.
- Management and leadership skills for human-centered design.
- Visions and strategies for UX.
Objective
- Lectures
- Collaborative Workshops
- Exercises
Learning Outcomes
Learners will understand the business relevance of UX and be able to discuss UX with management representatives. They will also be able to establish UX in organizations by creating UX visions and UX strategies or working on organizational culture.
Schedule
This training has a total duration of 12 hours and takes place over 2 days:
- 25-07-2024: 09:00 – 16:00
- 26-07-2024: 09:00 – 16:00
Format and Location
This course takes place ON-SITE
Terres Rouges building
14, porte de France
L-4360 Esch/Alzette
Level
Intermediate
Prerequisites
Having a basic understanding of UX (e.g., by taking the crash course).
Additional Info
This course is part of the Learning Track: User Experience (UX): Human-Centered Design, Research, and Management
Certification
This training does not have any assessment or exams; a certificate of participation will be issued to participants.
Esco Skills
combine business technology with user experience, design customer experiences