Successful digital products and services need to be grounded in user research. This course covers basics and intermediate methods of user research.
Beyond covering a selection of relevant methods and concepts, the participants will work in teams to get hands-on experiences on doing user research.
Out of stock
Sorry, the course is fully booked. If you are interested in getting notified for future dates, please leave your name and email address below
March 3, 2023
March 24, 2023
Language(s) of the training
Languages spoken by the coach(es)
English, German, Luxembourgish, French
- Learners gain an in-depth understanding of user research methods, including collecting the data, analyzing the data, and converting it into requirements for design solutions.
- ESCO occupations: 2511.19 user experience analyst
- performing user research to understand the context of use for digital products and services, with a variety of methods (e.g., interviewing, observing, diary studies)
- converting research findings into personas and journey maps grounded in empirical data
- translating user needs into requirements
- ESCO skills: execute user research activities, conduct qualitative research, use methodologies of UCD, conduct research interviews, use experience map, interact with users to gather requirements
This course has a total of 16 hours and takes place on four days:
- Day 1: 03.03.2023 09:00 – 13:00
- Day 2: 10.03.2023 09:00 – 13:00
- Day 3: 17.03.2023 09:00 – 13:00
- Day 4: 24.03.2023 09:00 – 13:00
Two of the sessions (03.03.2023 and 24.03.2023) are also part of the “Introduction to Human-Centered Design” module.
Format and Location
This course takes place ON-SITE
Terres Rouges building
14, porte de France
Knowledge about key concepts in user experience (UX) is required, such as knowing how to distinguish key terms like user experience, usability, accessibility, and human-centered design.
As a starter, we offer the module “Crash Course: Key Concepts in User Experience (UX)“.
The module is part of the learning track “User Experience (UX): Human-Centered Design, Research, and Management“.
This training does not have any assessment or exams; a certificate of participation will be issued to participants.