MODULE

User Research

64,00 

Successful digital products and services need to be grounded in user research. This course covers basics and intermediate methods of user research.

Beyond covering a selection of relevant methods and concepts, the participants will work in teams to get hands-on experiences on doing user research.

SKU: 6595 Category:
Start date

March 3, 2023

End date

March 24, 2023

Registration Deadline

February 28, 2023

Language(s) of the training

English

Languages spoken by the coach(es)

English, German, Luxembourgish, French

Instructors

Björn Rohles

Objective

  • Learners gain an in-depth understanding of user research methods, including collecting the data, analyzing the data, and converting it into requirements for design solutions.
  • ESCO occupations: 2511.19 user experience analyst

Learning Outcomes

  • performing user research to understand the context of use for digital products and services, with a variety of methods (e.g., interviewing, observing, diary studies)
  • converting research findings into personas and journey maps grounded in empirical data
  • translating user needs into requirements
  • ESCO skills: execute user research activities, conduct qualitative research, use methodologies of UCD, conduct research interviews, use experience map, interact with users to gather requirements

Schedule

This course has a total of 16 hours and covers four days:

  • Day 1/4:   03.03.2023   09:00 – 13:00
  • Day 2/4:   10.03.2023   09:00 – 13:00
  • Day 3/4:   17.03.2023   09:00 – 13:00
  • Day 4/4:   24.03.2023   09:00 – 13:00

Two of the sessions (03.03.2023 and 24.03.2023) are also part of the “Introduction to Human-Centered Design” module.

Format and Location

This course takes place ON-SITE

Terres Rouges building
14, porte de France
L-4360 Esch/Alzette

Difficulty

Intermediate

Prerequisites

Knowledge about key concepts in user experience (UX) is required, such as knowing how to distinguish key terms like user experience, usability, accessibility, and human-centered design.

As a starter, we offer the module “Crash Course: Key Concepts in User Experience (UX)“.

Additional Info

The module is part of the learning track “User Experience (UX): Human-Centered Design, Research, and Management“.

Certification

This training does not have any assessment or exams; a certificate of participation will be issued to participants.