Improve your stakeholder communication using the DISC methodology
16,00 €
Information technology and digital skills continue to gain in importance in today’s business. As such, strong ICT profiles are rare to find, and very sought after. Technical skills, however, are only one side of the coin. Next to being technology-savvy and IT-adept, the human facet remains essential to your professional progression and career. Understanding the client and their needs, communicating in an effective way, and ultimately selling your skills, your project and/or your products and services are just as crucial. This 4-hour workshop aims at equipping you with the ability to better understand yourself, and to adapt to the various stakeholders, especially non-technical, in order to be effective and successful in your business undertakings.
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Start date
April 19, 2024
End date
April 19, 2024
Language(s) of the training
English
Languages spoken by the coach(es)
English, German, Luxembourgish, French
Instructor(s)
Federspiel, Catherine
Contents
• Round table and defining objectives
• Defining DISC profiles
• Understanding your own profile and its impact on your surroundings
• Learning how to adapt to the various stakeholders and why
• Defining values and their importance when considering the various profiles
• Wrap-up
Objective
This course blends traditional learning methods with intuitive self-reflection exercises and case studies, ensuring both comprehension and application.
Learning Outcomes
By the end of this course, participants will:
– Better understand themselves ;
– Have a better understanding of the various profiles of stakeholders that they may encounter in their business undertakings;
– Know how to adapt to a person or a situation to become more effective and successful when doing business;
– Improve their communication skills, especially when dealing with non-technical stakeholders;
– Complement their IT skills with improved social skills.
Schedule
This training has a total duration of 4 hours and takes place over 1 day:
- 19-04-2024: 08:30 – 12:30
Format and Location
This course takes place ON-SITE
Terres Rouges building
14, porte de France
L-4360 Esch/Alzette
Level
Beginner
Prerequisites
No prerequisites necessary
Additional Info
Certification
This training does not have any assessment or exams; a certificate of participation will be issued to participants.
Esco Skills
communication, communication principles, use communication techniques, personal development, reflexion, perform self-assessment, promote yourself, Assertiveness, relate empathetically, team building, work as a team, cooperate with colleagues, persuade others, speak in public
Esco Occupations
ICT research consultant, ICT product manager, ICT business analysis manager, project manager, ICT project manager, chief technology officer, chief operating officer, programme manager