Certified Professional User Experience – Usability Testing
88,00 €
The training is based on the CPUX-UT curriculum from the International Usability and User Experience Qualification Board (UXQB). The training time is used for presentations with quiz questions and practical exercises with room for debate and questions. Approximately 50% of the training is devoted to exercises with a special emphasis on creating test tasks, moderation and communication of test results.
The training provides a systematic and thorough overview of usability testing and evaluation with a focus on:
- Terms and concepts in usability testing
- Planning and conducting usability testing
- Communicating and “selling” the results of usability testing, and why “selling” the results is important
- Planning and conducting usability inspections of user interfaces
- Designing, conducting and analysing both quantitative and qualitative surveys
The full CPUX-UT curriculum is available at no cost from www.uxqb.org.
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Start date
March 20, 2024
End date
March 22, 2024
Language(s) of the training
English
Languages spoken by the coach(es)
English, German
Instructor(s)
Contents
First day – 08.30 to 16.30
- Usability evaluation – What method should you choose?
- Usability test – Overview
- Usability test – Preparation
- Usability test tasks
- Exercise: Evaluate a usability test report
- Properties of a good usability test report
Second day – 08.30 to 16.30
- Usability test – Execution
- Extract and analyse usability findings
- Usability test – Communicating and selling results
- Quantitative usability test
- Variants of usability test
- Exercise: Plan and conduct a live usability test with a real user
Third day – 08.30 to 14.30
- User surveys
- Usability inspection methods
- Exercise: Usability inspection of a prototype
- Certification procedure
- Exercise: Mock theoretical examination
Objective
Lectures, quizzes and exercises. About 50% of the training time will be spent on quizzes and exercises.
Learning Outcomes
The training aims at addressing the 64 learning outcomes specified in the CPUX-UT curriculum, in particular:
- Understand how to select the most appropriate usability evaluation method in a context
- Understand how to conduct usability tests for products such as websites, mobile phones, ticket vending machines, TV sets, apps and collaborative applications
- Understand how to plan a usability test, in particular how to write great usability test tasks
- Understand how to conduct a usability test and the potential pitfalls
- Understand how to communicate and “sell” the results of a usability test
- Understand the heuristics and the steps of a usability inspection and heuristic evaluation
- Understand the steps of a user survey
Schedule
This training has a total duration of 22 hours and takes place over 3 days:
- 20-03-2024: 08:30 – 16:30
- 21-03-2024: 08:30 – 16:30
- 22-03-2024: 08:30 – 14:30
Format and Location
This course takes place ON-SITE
Terres Rouges building
14, porte de France
L-4360 Esch/Alzette
Level
Intermediate
Prerequisites
No prerequisites are mandatory.
Some knowledge of human-centred design is helpful.
Students who want to take the CPUX-UT certification exam after the training must have a CPUX-F Foundation Level certificate.
Additional Info
Certification
This training does not have any assessment or exams; a certificate of participation will be issued to participants.
Esco Skills
measure software usability, conduct research interview, conduct qualitative research