MODULE

Usability and User Experience (UX) Testing

64,00 

Testing is vital to understand whether users can use digital products and services. In this course, we cover fundamentals and advanced testing methods.

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SKU: 6597 Category:

Start date

May 5, 2023

End date

May 23, 2023

Language(s) of the training

English

Languages spoken by the coach(es)

English, German, Luxembourgish, French

Instructor(s)

Björn Rohles

Objective

  • Learners gain an in-depth understanding of usability and user experience (UX) testing with a variety of methods, such as usability testing, remote testing, heuristic analyses, conducting surveys to test digital products, i.e. standardised usability and user experience questionnaires.
  • Learners gain experience in analysing usability and user experience data derived from testing and creating test reports.
  • ESCO occupations: 2519.7.5 ICT usability tester

Learning Outcomes

  • selecting appropriate testing methods for their usability and UX testing
  • being able to plan, prepare, and perform usability and UX tests
  • performing formative and summative usability testing
  • report test findings and suggest appropriate actions
  • ESCO skills: measure usability, test for emotional / behavioural patterns, assess users’ interactions, measure customer feedback, conduct quantitative research, report test findings, use methodologies of UCD

Schedule

This course has a total of 16 hours and covers 3 days:

  • Day 1:   05.05.2023   09:00 – 13:00
  • Day 2:   12.05.2023   09:00 – 18:00
  • Day 3:   23.05.2023   09:00 – 13:00

Two of the sessions (05.05.2023 and 23.05.2023) are also part of the “Introduction to Human-Centered Design” module.

Format and Location

This course takes place ON-SITE

Terres Rouges building
14, porte de France
L-4360 Esch/Alzette

Level

Intermediate

Prerequisites

Knowledge about key concepts in user experience (UX) is required, such as knowing how to distinguish key terms like user experience, usability, accessibility, and human-centered design.

As a starter, we offer the module “Crash Course: Key Concepts in User Experience (UX)“.

Additional Info

The module is part of the learning track “User Experience (UX): Human-Centered Design, Research, and Management“.

Certification

This training does not have any assessment or exams; a certificate of participation will be issued to participants.