Usability and User Experience (UX) Testing


Testing is vital to understand whether users can use digital products and services. In this course, we cover fundamentals and advanced testing methods.

SKU: 6597 Category:
Start date

May 5, 2023

End date

May 23, 2023

Registration Deadline

May 2, 2023

Language(s) of the training


Languages spoken by the coach(es)

English, German, Luxembourgish, French


Björn Rohles


  • Learners gain an in-depth understanding of usability and user experience (UX) testing with a variety of methods, such as usability testing, remote testing, heuristic analyses, conducting surveys to test digital products, i.e. standardised usability and user experience questionnaires.
  • Learners gain experience in analysing usability and user experience data derived from testing and creating test reports.
  • ESCO occupations: 2519.7.5 ICT usability tester

Learning Outcomes

  • selecting appropriate testing methods for their usability and UX testing
  • being able to plan, prepare, and perform usability and UX tests
  • performing formative and summative usability testing
  • report test findings and suggest appropriate actions
  • ESCO skills: measure usability, test for emotional / behavioural patterns, assess users’ interactions, measure customer feedback, conduct quantitative research, report test findings, use methodologies of UCD


This course has a total of 22 hours and covers five days:

  • Day 1/3:   05.05.2023   09:00 – 13:00
  • Day 2/3:   12.05.2023   09:00 – 18:00
  • Day 3/3:   23.05.2023   09:00 – 13:00

Two of the sessions (05.05.2023 and 23.05.2023) are also part of the “Introduction to Human-Centered Design” module.

Format and Location

This course takes place ON-SITE

Terres Rouges building
14, porte de France
L-4360 Esch/Alzette




Knowledge about key concepts in user experience (UX) is required, such as knowing how to distinguish key terms like user experience, usability, accessibility, and human-centered design.

As a starter, we offer the module “Crash Course: Key Concepts in User Experience (UX)“.

Additional Info

The module is part of the learning track “User Experience (UX): Human-Centered Design, Research, and Management“.


This training does not have any assessment or exams; a certificate of participation will be issued to participants.